Over the last 6 months to a year I have had some very scary experiences as a host due to air BN b's lack of verifying the guest and today had a guest request my room for tonight it said 3:00 p.m. check in then they said they wanted to be here at 1030I told them there was no way I could do that I would get it ready by one o'clock not getting a response after I have accepted their request
I asked if everything was OK and the guest said O never mind I don't need it anymore I call Air bnb very frustrated and again got no support I have started recording my conversations with air BNB and when I told them that I was recording it they would not continue the phone call ......I tried and tried nicely to just ask what is air BN b's policy why will they not allow the host or the guest to record the call the same way they are recording the call and twice now air BNB has hung up on me
Don't get me wrong I love air BNB I've had great opportunities to stay places while on vacation but I have also had a couple of scary experiences I would not want any body to have to go through especially if they were a woman there allowing CO hosts who are not verified or attached to the account to be on their properties there's no safety for a guest that way
And they're allowing people to book roomsfor other people example I had a gentleman here over Christmas who was so drugged out he sat on my couch in my living room staring at the wall he mumbled he apologized he had a little too much to drink and later told me that he was on medication after further investigation I found out that his picture is on the account with his wife but his wife is the only one that has any information on the account air BNB needs to do their job please air BNB hosts and guests let's stand together and take care of this
It would not take much to secure the safety of a guest and to secure the safety of a host
I also had a guess stay here for 2 months We got to be friends she took me to dinner a couple of times even showed me a tattoo on her butt lol 🙂
Towards the end of her stay she asked about leaving early and would I refund her money because her and her ex husband are going to try and get back together
I let her know that I have not been able to have the room up for rent so I would not be able to refund her money now let's take a look at what it actually cost her I was allowing her to have her own private room and basically a private bathroom it is shared but nobody ever used it I'm the only one that lives here .... She had stayed here already for over 2 months now and had paid $450 a month Less than $15 A-day
I had another guest coming to my house about a week after she had talked to me about wanting to leave early and I had made arrangements to meet them and give him a key I had had a couple complaints from neighbors of people parking in front of their house so I definitely wanted to talk to this Guest
so that they understood where to park no confusion .....when I got home He had already Left
My current guest ....Decided without any permission of any kind to let the new guest in the house give them a key to my house.... I called the guest no answer so now I had to cancel my plans for the evening so that I could be there when the guest came back so the parking would not be a problem I was not happy with My current guest for doing this I did not scream and yell but I was very Stern about it's not your house why wouldn't you ask me... she kind of threw little fit
now ook what happens
She leaves......I get a phone call from the police department she says I was verbal I abusive and she was scared lies lies lies
I get a call from air BNB reprimanding me and warning me about losing my ability to host without really investigating what had actually happened
Then I remembered she wanted to get out of the last couple weeks of her reservationow.... And causing me extreme stress on top of making false Allegations to the police department ... Which after talking to me for about 3 minutes the officer said I really thought this was one of the weirdest stories I've heard how she could live in that house for over 2 months not have any problems and she Told the police officer that I just started yowling and screaming at her for no reason which to clarify there was no yelling and screaming
So what does air BNB do they claim that she was uncomfortable so they give her a 50% refund
They got used by this girl and a cost me a couple $100 plus a huge amount of stress and the guess that was gonna stay also canceled because she called him...... Really air B and B you need to straighten up you've got a great platform but you're not representing the host or the guests properly