For those who are thinking to join AirSorted. Our experience using AirSorted is extremely bad, the idea is good but execution is poor.
We tried 2 months but we ended up spending more money and time than we could find a proper management to rent out the apartment. So we decided not continue.
1. The staff is very uncoordinated and poor communication.
E.g. You talked to staff A about the keys, but then another day staff B won't know about A get the keys.
2. The management of property is not effective. E.g. They won't meet your guest but they will put the keys in the lockbox near apartment at public. However, the lockbox might be broken or stolen by someone as it's in public area. We ended up lost all the keys and need to pay locksmith to get new keys.
3. Regarding cleaning, they will arrange someone to clean the house and take photos, which is good. However, there might be someone didn't clean the house and they will arrange someone else to clean the house, but this will delay the guest check-in or cancel the booking. You need to pay the cost as a landlord but not AirSorted.
4. Regarding general issues in house, e.g. light bulb not working, they won't help but expect you to find someone to fix.
5. Regarding actual income, when we are onboarding, they told us that the expected income will be around somewhere around a range, but we ended up only having 10% of that amount after all the fee at AirSorted.
6. There are many good comments as well as terrible ones on TrustPilot on AirSorted, those terrible ones are quite similar to what we have.