Hi,
I have been using AirBnb 6 month and created my listing I guess almost a month ago.
My calendar isnt't blocked, but the listing does not appear in search.
I keep calling AirBnb support and sending emails to resolution center, HOWEVER, no one got back to me to resolve the issue.
Sometimes they just acknowldge the request to handle the situation, few times they got back and told me that there is someone in another department working on it, BUT no one took time to explain to me, the reason for all this to happen.
My listing is a brand new house, no one lived there before, I am willing to keep up with high service standards, as my property is VIP, and I keep loosing money for the reason I do not understand.
Could please someone get back to me and help to resolve my issue till the end? So that my listing gets views and hopefully requests? Or maybe could some local host from KIev get back to me and help?
I would really like to be a host on AirBnb, but I am not given a chance.
Thank you for your time to read this long letter.
With kind regards,
Bentsa **