I got this email from airbnb today asking me to review a guest who had cancelled.
"Tell Amber and Tara what you loved and what they can do better
You can leave a review for your guest even though the trip was cancelled. We won’t share your review until after Amber leaves feedback for you."
This is a dangerous thing for a host since many times the guests do not get a refund and are MAD about that. Then, they get a chance to leave a review and you know it can't possibly be GOOD! Heck, the guest didn't even step foot on your property or even see it in person or meet you. How can they review you?
That's just crazy airbnb.
So, if I do not leave a review am I correct in thinking that the guests potentially bad review won't become public on my listing OR their potentially less than 5 star rating be included in the ratings?