Hi @Al-And-Daughter0
Like @Dave-and-Deb0 mentioned, we send the thank you note right after the guest book the house... Unlike other websites with airbnb the guest already paid for their reservation in full, so unless they cancel the reservation consider yourself already paid...
With our thank you note we let the guest know that all relevant information about the house will be sent 2 weeks prior their arrival, as courtesy we also send the same email 3 days prior to arrival...
If they ask for a confirmation too much in advanced (months) we send only the adress and confirmation of dates and check-in/out times.. we don't send all the details too much in advance because they may change...
our thank you note looks like this...
"Hi Jane ***,
Thank you for confirming your reservation!
Two weeks before your trip I will send an email with the details about the house and the arrival instructions, meanwhile if you have any questions please let me know. "
Luis