I would like to thank Andy for is reply on an instant booking I have. I couldn't get on the page in time so my time to answer ended. I still have a problem with this booking
As the named person is, not the staying, guest as I thought!! She then she says that the reservation is for one guest and they are two,
and now she wants to bring another two people in.!! So my question is, can I cancel this booking without being penalised?? I think I have good reason to do so. All these do not seem right to me. I do not feel comfortable with this situation and believe the penalising system is not always fair; any anyone had an experience like these ?please let me know Thank youMaria