Oh @Robin4 - where has all your love gone???
@Manuel18 - I think the reason you are not getting the loving you might need at this point in your life is that all to often we hear of hosts who rent from a landlord and then list a room or rooms on Airbnb to supplement the rent and even sometimes cover the rent. I am curious if when you rented your home from the landlord if the landlord provided you with a piece of paper called a rental contract. And in that rental contract, is there anything indicating that you cannot sublet or rent out to other people? If not, it probably would not matter much because Airbnb requires you to confirm with the landlord if it is alright to rent on Airbnb.
"Have you read this section of Airbnb's Terms and Conditions under "User Conduct"?
"You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Site, Application, Services and Collective Content. In connection with your use of the Site, Application, Services and Collective Content, you may not and you agree that you will not:
* offer, as a Host, any Accommodation that you do not yourself own or have permission to rent as a residential or other property (without limiting the foregoing, you will not list Accommodations as a Host if you are serving in the capacity of a rental agent or listing agent for a third party);
* offer, as a Host, any Accommodation that may not be rented or subleased pursuant to the terms and conditions of an agreement with a third party, including, but not limited to, a property rental agreement;"
This issue is also covered in a couple Airbnb articles:
https://www.airbnb.ca/help/article/806/how-should-i-talk-to-my-neighbors--homeowners-association--or...
"Talking with your landlord or HOA
When discussing hosting with your homeowners association or landlord, consider what they might want to know about your hosting plans. Some things you may want to mention include how often you plan to have guests, how you plan on selecting them, and how Airbnb builds trust in its community. You may, for example, choose to only accept guests with Verified ID."
AND
https://www.airbnb.ca/help/responsible-hosting under "Permissions".
"Check your HOA or Co-Op Board regulations to make sure there is no prohibition against subletting--or any other restriction against hosting. Read your lease agreement and check with your landlord if applicable. You may consider adding a rider to your contract that addresses the concerns of these parties and outlines the responsibilities and liabilities of all parties."
So @Manuel18, how did those conversations go with your landlord before you decided to host on Airbnb? If these conversations would have happened, you might not have taken bookings and would not have to cancel those bookings. I firmly believe that Airbnb should carry out their financial penalties when hosts cancel because it is not fair to the guest and the Airbnb brand.
I also note that in almost all your reviews, it is stated, "I did not meet Manuel". Were you living in this apartment or just renting it to rent out on Airbnb?
On a final note, I provided you with ways to contact Airbnb. Did you reach out to them and what was their decision? I am curious as another host recently shut down her listing and cancelled on a lot of guests. I would love to know how Airbnb gets their penalties back if you just cancel all the reservations and delete your account. I am not sure how they would recoup their penalties. I hope you can provide us with an update @Manuel18 so we can inform other hosts who may be in the same situation as yourself.
Good luck @Manuel18!
Dave
David
Superhost Ambassador ~ Host Club Community Leader ~ Community Expert ~ Experienced Co-Host