I would also like to be able to add on custom charges, I can't imagine it's that difficult to tweak the software, why doesn't Airbnb do that? For example, I would like to charge a pet fee. Also, I charge an extra $10 per person, but I want to charge it for the entire stay, not per night, because I only have to wash their sheets and make their bed once when they leave. Going through the resolution center is a big fat hassle with all the additional back and forth, especially when you do most of your bookings on a mobile device like I do. Surely the technology allows it, I wonder why it isn't available?