Please I need help quickly....

Ali3
Level 1
London, United Kingdom

Please I need help quickly....

hello, I have a guest trying to book for today, he's waiting to get into the property.
I sent a special offer and it came up in the system for about double the amount I entered
so I declined the enquiry and resent the offer. then it showed up as $93 short and the guest can't accept it possibly because I declined the earlier request What do I do?

Thanks, Ali

 

3 Replies 3
Clare0
Level 10
Templeton, CA

Contact Airbnb so they can look at the status of the reservation / inquiry.

 

https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-How-To-Guide/m-p/16165/highlight/false#...

Ali3
Level 1
London, United Kingdom

Thanks Clare, that was what I needed! I spoke to Matt at Airbnb, he was really helpful and we got the issue sorted. Many thanks for you time. Cheers, Ali. 🙂 

What is the phone number for Airbnb