@Kerry5....Hi Kerry, this is part of another post I did on this subject so bits of it might sound disjointed but, being an Aussie it is definitely applicable to you. I use it for my guests and have not been put in the situation where I have had to claim but I have had lengthy discussions with the company and I am satisfied it is the real deal.....
On the insurance side of things Kerry you should consider that this all encompassing insurance protection cover that Airbnb offers does not, in reality, exist. Its terms, defenitions and conditions have been so cleverly crafted that there is vitually nothing which will be covered.....It's a marketing tool, forget it!!
In this country though (Australia) we have an insurance company called 'Sharecover' which insures specifically for the Airbnb or Stayz platforms. You can contact them on the interent by typing in sharecover.com
Most insurance companies will not cover properties that are subject to some form of co-share rental agreement. In fact some companies will even cancel general household policies if they find out there is a rental agreement taking place.
Share cover does not replace an existing household insurance agreement, it works with it, and only covers the 'incidents' that a guest is likely to cause. It covers fire, damage, both malitious and accidental and theft but does not cover flood, earthquake, tornado or other acts of God.
Coverage for $400,000 building, $40,000 contents cover and $10 million liability cover costs just $3.50 per day, and you only purchase cover for the time that guests are in the residence. You nominate and pay online for a defined period and are given a PDF of the policy document immediately. It can be for one night or two months! I cannot believe that Australia is the only country to offer such protection so I would suggest you do as I did and get onto the Insurance Council in you country and ask them to recommend a company operating in this field.
So there you go Kerry, give them a go, you will find them accommodating, and as I said to start with, they are geared to working with the Airbnb platform. When requesting a quote you will be prompted to insert the platform you are using be it Airbnb or Stayz!
Good luck Kerry....good hosting....Cheers....Rob