I am having problems with my current guests.
First of all, the guy said it was only two guests, and that specific room only has two guest sofa-beds and it's small.
Also, before anything, I had other guests checking out at that time, so the mother of this guest just entered my house like a total stranger, and instead of knocking and introducing herself, just entered my house with a petulant and arrogant attitude, showing her cell phone to me, saying that her soon has booked a room.
Turns out that his mother with other 3 kids, were coming in the house and settled in the room.
SO NOW I HAVE 5 people in this room, because we try to keep our HUMAN PHYLANTROPY, and good values, to make people comfortable and HELP THE ONES WHO NEED.
But I like honesty, not only 5 people are in my house, but they come in and out since the time they checked (WHICH NOBODY TOLD ME THE TIME THEY CHECKED IN, THE MOTHER JUST ENTERED MY HOUSE UNADVISED).
Nobody told me who was coming, and he lied about the quantity of guests.
Ok, they enjoyed a WHOLE DAY at my pool, even if I said they had to wait a little bit since today was cleaning day and had chemicals in the water, they insisted.
Each one of the 5 guests staying in my room, took a shower of approximately 45 minutes.
Now, the front door area is smelling like marihuana. I don't like that. And my door is BEING SLAMMED still, EVEN WHEN I ASKED THEM NOT TO.
I don't call the police, because there is no aggression, but I am not comfortable with this.
The woman is aggressive, arrogant and demands a lot of things in a really uneducated way.
I NEED HELP!