Security Deposti for a rental - new hosts

Frederic19
Level 1
East Hampton, NY

Security Deposti for a rental - new hosts

Hi ,

We are renting our house for the first time. On the reservation the security deposit was not added to the charges.

 

Has this happenned to other hosts on airbnb?  How to resolve this issue?

 

Thank you,

Catherine

1 Reply 1
Donna15
Level 10
Delft, Netherlands

@Frederic19, the Security Deposit is not added to the fee paid to hosts. It is held by AirBnB in the event that a claim is made against the deposit for damages to the listing. Other than in that situation, the money is not taken from the guest's account.

 

You might want to look through the various threads here to become familiar with how AirBnB works.

 

Essential reading for hosts.

https://community.airbnb.com/t5/General-Hosting/Community-Help-Guides/m-p/23100#U23100