Greetings Airbnb Hosts - We are selling our multiplex (4 rentals) in Bend, Oregon to relocate to Boise, Idaho (for multiple reasons) where we will be continuing as Airbnb Hosts with some new properties. If you are selling your rental/s and you depend on Airbnb as one of your booking platforms there are some things you should be aware of. As I understand it, you cannot transfer any information on your profile or listings to someone elses profile or listings on any of the home/vacation rental portals. Listing details, calendars, and reservations all go away when the property changes ownership.
The good news is that all of your profile details including your reviews and stats stay with you. So all that hard work you did to become an amazing host moves with you.
So what do you do to help make sure your guests keep thier reservations with the new owners?
In the case of Airbnb, they will cancel all reservations when the property changes ownership with instructions on how to make new reservations with the new owners. The new owners must have thier listings ready to go and work with Airbnb so they can accept the new (previously cancelled) reservations. They should be willing to keep the same rates as the current reservation or risk losing future income so its best to provide a list of reservations with the rates the guest agreed to for the new owners.
To go a step further, when you sell, reach out to your guests beofre the ownership transfer. Let them know what's coming. Make sure you have thier current contact information like the best phone number and email address so you can provide that information to the new owners so they can reach out and help with making a new reservation.
I searched for information about this process and apparently it doesn't happen too often, or if it does, there's no clear explanation of the step-by-step process. Are we the first ones to go through this process? Sure seems that way but if anyone has actually gone though this process please add you experience to this thread and tell us how it went.
Remember to give a thumbs up if this information is helpful.
Cheers - Stan