Hi fellow hosts, are you having the same problem.
A prospective guest sends a request to book a room and puts 2 people but asks if 3 can stay.
The room won't hold 3 but we do have a room that has 3 beds, called the art studio. Here is the problem. I want to send the guest a special offer for the Art Studio room BUT I cannot change the number of guests to 3...It wont let me put more than 2. It defaults to the number of guests in the original enquiry.
The listing for the studio (if booked directly) , the guest can put up to 4 people, the special offer wont.
I have lost a number of potential bookings as even though I show the other rooms and the links to those rooms it is beyond the capability of some guest to use it.
I have sent a few requests to tec support reporting this bug but nothing has been done.
Happy New Year
Al & Nok
Rice Barn and Rooms Chiang Mai Thailand
Hosting for 12 years Superhost for most of that time and have grown each year.