Hello @Matthew285, @Cor3, @An15, @Rebecca181, @Richard636, @Alexandra316, @Elma0, @Marzena4, @Kelly149, @David126, @Hywel1, @Ria16, @Richard636, @Cor3, @Jessica-and-Henry0, @Linda108, @Sarah977, @Fred13, @Christopher305, @Branka-and-Silvia0, @Oomesh-Kumarsingh0, @Robin4, @Alice-and-Jeff0, @Lilian20
Thank you for your contribution here.
As some of you have noted that your response rate doesn’t seem to be calculated as expected. We asked our team for insight into this and here’s what we found out:
There’s a bug that our team is working on that may be resulting in some inconsistencies in response rate calculation. Be assured that if you respond within 24 hours to a booking inquiry with a message, pre-approval, acceptance, or to decline, your response rate should not be negatively affected.
Thank you for flagging the issue and for your patience as we work to resolve this bug. If you’d like to read more about how your Response Rate is calculated, check out this Help Center article.
We hope this is helpful.
Lizzie
--------------------
Thank you for the last 7 years, find out more in my Personal Update.
Looking to contact our Support Team, for details...take a look at the Community Help Guides.