@Julie1293
Julie if you had described this incident initially the way you have just described it, we would have advised you and made comment entirely differently.
In this situation your best course of action is to contact Airbnb and explain as you have to us here and they will in all probability release you from this penalty and open those dates again for booking. Here are the contact numbers for the US and Canada....
+1-415-800-5959
+1-855-424-7262 (toll-free)
Having not been in a disaster type situation where I felt the need to provide assistance hosting I am not sure of the proceedure when you set an offer like that in place.
Is it your responsibility to remove the offer after that hosting had taken place? It may be that the system has accepted that lower rate as ongoing.
In these situations it is best to just send an individual guest a special offer. That does not affect your ongoing pricing structure, it only affects that one reservation!
Sorry if I and others sounded critical of you Julie but, with the information you gave in that first post it sounded like you had not been keeping your calendar updated, and simply cancelled a booking to chase a higher paying one.....
And as hosts Julie, we don't like that, it doesn't reflect well on any of us!
Get onto Airbnb and see what they will do for you....and please, keep us up-dated, we would like to know the outcome.
Cheers.....Rob