Hi Beth @Beth235
The requirements for the guest and hosts are located on Airbnb website .
As an attorney, I read everything. Lol
I assure you it is definitely the policy of Airbnb that all profiles must have a clear front facial photo. Go to the website and click on help and type in the question. It will pull it up for you. That’s the easiest and fastest way to find it. This is what I teach every host that hires me. (Always use the HELP button, do not rely on this community center for the most accurate information.) -
Another great tip : I always put the stars IN THE REVIEWS I WRITE.
Heres a partial example of a 2017 review.
Cleanliness: 3 stars
This guests (couple) left trash on the floor throughout their stay and required more daily cleaning of their bathroom then most of my previous guests. They also had to be reminded every day to bring their breakfast dishes to the kitchen.
((ANOTHER RECENT GUEST))
Communications: 5 Stars.
This guest was very quick to respond to my questions. They always provided great details and even made me laugh during the booking process.
Communicating with them during their stay was a complete joy .
If you feel that me or another host have helped you, feel free to click on the "thumbs up" button at the end of any post. Thank you so much.
Aloha, Momi
Great way to contact Airbnb or via Twitter at AirbnbHelp / Facebook