No. Once your reservation ends, you have 14 days to write a review.
Anyone would REASONABLY assume that that is 14 days after CHECKOUT.
However, I received an email on 5 April telling me I had until 18 April to review X who checked out on 3 April. That’s 15 days - and we're in the same time zone. So I called the call centre to clarify. No, I was told I had until the 17th, to ignore the email, the review period is in fact 14 days - up to 12pm on Sunday 17 April.
As this was ONLY the second time in 6 years I have had cause to leave a bad review, it was important that I do it to warn hosts of a dishonest guest who left without paying an agreed amount of money. I knew I risked a bad review in retaliation for going through the resolution centre and pursuing the money, so I waited until the last minute to leave my review. When it did not appear on X’s profile page, and it is now the 19th of April, I called again to find out why.
However, before calling, in the belief that the review period was over and that I could safely go to the Resolution Centre and request the $90 X owes for bringing three extra friends, I went ahead and submitted my resolution request. Low and behold I was told that although MY time to review X is over, she in fact has an extra 24 hours from midnight last night and has until 12pm tonight to leave me a review (that's 48 hours extra time in total from 17 April, the deadline they gave me). It all depends, it appears on when Airbnb sent both of us the first review reminder email. In my case the first one was on 5 April giving me 14 days after that and in her case, 7 April, giving her an advantage of 48 hours, unbenownst to me.
X will now have received both an email saying I have left her a review and an email alerting her to the fact that I am chasing the $90 she owes me through the Resolution Centre. She is highly likely to know that my review of her won’t be positive. And she has extra time to leave me a review that I didn’t have and more importantly, that I didn't know about. We both know what will happen here, don’t we? X now has an EXTRA window of 12 hours and 50 minutes from now to review me. That luxury was not available to me. I was given the wrong advice TWICE - once by email (that the review period ended on 18 April and once by the call centre, that the review period ended on 17 April.
The review period should be the same for both hosts and guests and should be as it is stated: 14 DAYS.
I have asked Airbnb to explain to me why:
The help section says we have 14 days to leave a review for each other.
I received an email saying it was 15 days.
The call centre told me that was wrong, it was 14 days.
But in fact, the guest has 16 days.
This has totally exposed me to a retaliatory review - I'm biting my fingernails till midnight tonight. Airbnb's helpful call centre person simply said I had the right to reply. I think this goes a little further than that when Airbnb has so royally stuffed me as a host, about and given me very misleading information which has exposed me to a bad review which I do not deserve.
Airbnb says if a review isn’t accurate, it can be removed. Well it’s likely X’s review will be along the lines of: Horrible place, awful host, demanding extra money. How do I prove the accuracy or inaccuracy of that?
So I'm at risk of receiving a negative review purely as a result of this absolutely shambolic process, the inaccurate information I was given and the unfairness of giving a guest 48 hours extra to leave a review that a host doesn’t have.
WTF?