Calendar blocked

[Brigitte1354]

Hi!  Ive had my calendar blocked for reservations unless its more than 31 days for almost 3 weeks.  They say my permit is not valid but it is.  I’ve confirmed this with my municipality.  Every time I call customer service specialist they say the same thing and close my case.

[Joan2709]

@Brigitte1354 

I would guess it has something to do with the license number and or details not exactly matching...but that's a guess.

What is the "same thing" they are telling you when they close the case?

It looks like you need a permit from Gatineau and register with CITQ?

• Permit Requirement:

  Hosts must obtain a short-term rental permit from the City of Gatineau before listing their property on platforms like Airbnb. 
• CITQ Registration:

  Anyone offering tourist accommodations for 31 days or less needs a registration certificate from the CITQ. 

Quebec

https://www.airbnb.com/help/article/1281

[Emilie]

Hi @Brigitte1354, 

When I look at your listing, I can book for now, and for shorter periods:

Is everything now resolved, or do you need further advice? It'd be great to know if Joan's suggestions helped, or how else you might have solved this. 🙂

Thanks, 

Emilie