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Can't log into account because no longer have mobile number

Immanuela0
Level 1
Hamilton, New Zealand

Can't log into account because no longer have mobile number

Please help. We can' t log into our airbnb account becuase we no longer have the mobile number associated with the account. It won't allow us to log in without verifying with that phone number. 

2 Replies 2

@Immanuela0 

Did you try logging in with your email address instead? If so and you still can’t login using your email, you’ll have to contact Airbnb to resolve. 

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Immanuela0 , have you followed Joan's tip and tried to log in using the email address? 

 

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