Does any one has the email for the accounts security team?

Answered!
Mary5211
Level 1
Cardiff, United Kingdom

Does any one has the email for the accounts security team?

Dear hosts, 

I am looking for the approval of a bank account and I used to contact the team via email at 

account.security@airbnb.com

However, the email is not longer working. Any one has a more direct contact than going via support? 

Thanks!

1 Best Answer
Bhumika
Community Manager
Community Manager
Toronto, Canada

Hello @Mary5211 ,

I assume you have set up/linked a new payment account for receiving payouts. Is there any security reason, which made you do this? 

You can also check this article to know more about: How to get fast, expert help with dedicated Superhost support.



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2 Replies 2
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Mary5211 one thing Airbnb is very good at is keeping any way of avoiding customer support a well kept secret.

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hello @Mary5211 ,

I assume you have set up/linked a new payment account for receiving payouts. Is there any security reason, which made you do this? 

You can also check this article to know more about: How to get fast, expert help with dedicated Superhost support.



Can’t find what you’re searching for? start a conversation

-----

 

Please follow the Community Guidelines