Error with length of stay discount calculation

[Kim2738]

Air BnB’s calculators are not working correctly to give the weekly or monthly discount that you have set i. Length of stay pricing settings.

I have contacted support team and they have acknowledged the error a month ago but have not yet fixed it.  I had a monthly rental where they only charged the guest $65/nt on a $155/nt (min price set) rental and 40% monthly discount set.  The price w discount should have been $95.  Their only suggestion was to cancel the reservation.  

Recently I got a 10 day booking and so my 15% weekly discount should apply.  This time they charged the guest $152/nt.  In this case, there  is an extra guest charge of $20/nt and again min $155/nt so the rate should be $175 x .85 = $148.75.  In this case, they are overcharging the guest $3/nt.  At first I thought maybe they set my price higher in Smart Pricing, but in the host payout it shows $175/nt before applying roughly 13% discount. 

Does anyone know a workaround to allow me to give discounts to guests correctly and honestly without using the length of stay feature that is not working properly?

[Emiel1]

@Kim2738 

Please note the additional guest fee is not subject to  a discount.

[Kim2738]

Yes! Thank you I just figured that out after I posted this (despite 2 calls w air bnb who could not explain it). 

However, the monthly discount is still a problem.  I’ve got my monthly discount set to 0% (but weekly discount of 15% would apply).  When I look at the rental through traveling mode it still shows a 58% discount!  This is a month after I reported it and they acknowledged it.  Anyone else have this?

[Emiel1]

@Kim2738 

I simulated some bookings on your listings, I see 15% weekly discount, no monthly discount.

For which dates are you seeing 58% discount ?

Please check if you have not set fixed prices for specific months or weeks (discount section, "custom prices")

[Emiel1]

Added:

I simulates bookings in september/oktober, they seem to be OK (only weekly discount).

But in augustu it shows monthly discount. Please check month august and previous months  as mentioned above.

[Seivar0]

I have an issue too but not heard back as to a resolution. I have a 10% weekly discount and 20% monthly discount. This always worked fine, but all of a sudden guests can book with a cumulative 30% discount! I have prior booking where this was not the case so it appears to be an Airbnb error that needs to be rectified asap!