Regardless @Joan2709 , @Ashley2166 has the lawful right to be paid in accordance with ABB Policy which is within 24 hours which he has not which is unacceptable.
@Ashley2166 , Did you have a Guest request or get paid a Partial Refund?
If so, this is taken off until those payments have covered that from future Guests, alas it should still automatically process future payments however we have found there's so many blockages caused now through Trust & Safety decisions that ABB Tech Team/ Engineering need to also sort out as they are not so much as legal.
There needs to be a clean out of that Team as there's Laws in place they are in breach of with boundaries crossed that amount to Intrusions of Privacy and Common Decency.
All businesses are required to understand Legislation and apply it in a fair and reasonable manner, that also includes providing trained Human Beings who understand and apply Legislation as we are Human Beings not a "Machine".
The Education system has much to be answerable for with the use of Machine Learning / Computer systems the last 40 years as does the Computer Society and it's members as that's why there's so much rubbish we are being subjected to across society.
