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Payment not received

‎21-05-2020 06:50 AM
Simon2596
Level 1
Colombo, Sri Lanka
‎21-05-2020 06:50 AM

Payment not received

Our guest has checked out on May 21st, and we still haven't received payment for his stay. When contacting Airbnb, we keep getting the runaround; we are told someone will get back to us. The guest forwarded to us a payment slip from his bank confirming his payment, so we don't understand why the payment hasn't reached us yet.

‎21-05-2020 06:50 AM
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