Payouts paused

Rig2615
Level 1
London, United Kingdom

Payouts paused

My account was "verified" about 3 times last September 2022.  The last time that it was verified, AIRBNB paused my payouts.  So far I call on a daily basis and I write support team. Is there anything else that I should do to get the verification process completed so I can get the payouts again.

Does anybody has their payouts paused due to "verification" process?  if yes, how long does it take to get payouts again.
We are currently missing all the payouts for the entire month of October 2022 for a total of about 12k

I have been calling daily to always get the same response "an ambassador will contact me", how long does it take for "an ambassador to call me or write me?  is this a technique to keep the funds in the meantime or perhaps they want me to close the account and they are trying to force me out?

2 Replies 2
Jenny
Community Manager
Community Manager
Galashiels, United Kingdom

Hi @Rig2615 

 

Have you had any updates about the situation yet?

 

Jenny

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Helen427
Level 10
Auckland, New Zealand

Hi @Rig2615 

@Jenny 

Has there been any resolution to this ongoing issue of Paused Payments across the globe?

 

It's an issue that crops up all to frequently and most frustrating when one acts in Good Faith.

 

Thanks in advance