Aloha @Jay2555 !
AI and chatbots are fantastic for streamlining guest communication and automating routine tasks, providing 24/7 support, and ensuring consistent responses.
Another great way to enhance guest experience is through a well-organized welcome book. You can send this as a PDF via AI and chatbots or print it to place at the entrance of your property. This helps ensure guests have all the essential information they need from the start.
Websites that offer customizable templates for welcome books, like templacity, have some excellent designs that can help you create a professional and informative guide for your guests.
Happy hosting!