@Kelly1470 You are not going to get anything from AirBnB regarding the payment of your taxes.
If this had happened to me, I would have printed out all of the information regarding my reservations showing that the guests were taxed, that the taxes were withheld by AirBnB, NOT paid to me for remittance, and purportedly paid by AirBnB. If this documentation was unacceptable to the local tax office, I would have hired a lawyer to protect me from being penalized by the tax office and requesting clarification of their agreement with AirBnB.
My lawyer and my tax accountant recommended that I file the monthly, quarterly and yearly tax returns due to my municipality, County and State with the income generated by my property and stating that no taxes were owed by me as they were collected and paid by AirBnB.