1st time doing this

1st time doing this

Received a booking!  Now what?  So far The price is set & the dates, but I do not understand who & when the guest pays? Does Airbnb do this or do I?  Does the guest pay something to hold the date?  I don’t want them to cancel at the last minute & it is a list week?  Can anyone talk me through the process? 

3 Replies 3
Emiel1
Level 10
Leeuwarden, The Netherlands

@Doreen75 

Most of your questions are having answers in the Airbnb  HELP files

The guest pays Airbnb at time of booking, you are payed by Airbnb, read more  (please also note the comment for new hosts):

https://www.airbnb.com/help/article/425/when-will-i-get-my-payout

A confirmed reservation can allways be cancelled, the attached cancellation policy decides how it is handled financially:

https://www.airbnb.com/help/article/149/what-is-the-airbnb-cancellation-policy

Hope this helps,

Emiel

Sarah977
Level 10
Sayulita, Mexico

@Doreen75  You need to go to the Airbnb site and read everything in the Help pages for hosts. All the basics are explained there and it works much better to read through everything before putting your listing up. There is much more that you will need to know about.

When a guest books, they are charged by Airbnb. When the payment is collected, you should see "reservation confirmed" on the booking. Airbnb will hold the money until 24 hours after a guest checks in. Then it can take a few more dyas to appear in your bank account, Paypal or whatever payout preference you have chosen I assume you have filled out this info in your profile?). New hosts have to wait up to 30 days for payment for the first reservation, after that, they should come 24 hours after check-in.

Brittani7
Level 4
Florida, US

You also have options for you cancellation policy too