A guest booked under someone elses log in

Michelle260
Level 1
Fort Lauderdale, FL

A guest booked under someone elses log in

Good Morning.

I have a guest checking in today and I called to see what time she will arrive and found out she booked for someone else.  When I asked his name and contact information she said she had to go.    I'm feeling uncomfortable about this reservation now.

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

Hi,

Booking for somebody else is not allowed (unless booker owns a business account with Airbnb) . If you notify Airbnb, they will cancel the reservation.

Best,Emiel