Account Temporarily Disabled

Artisans-KL0
Level 1
Kuala Lumpur, Malaysia

Account Temporarily Disabled

Hello

 

My account has been temporarily disabled. I have a guest hosting at the time my account had been disabled. Please help!!!

 

And I also do not received any payment yet from airbnb when my account had been disabled..Already contact Airbnb but does 

 

not received any reply. Somebody please help me what I should do

 

Thank you

3 Replies 3
Quincy
Community Manager
Community Manager
London, United Kingdom

Hi @Artisans-KL0,

 

I'm sorry to hear about this. 

 

Have you contacted Airbnb already via the How To Contact Airbnb Guide?

 

I'd like to hear how it goes. 

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Hi Quincy,

 

Thank you for your attention. I already contacted them but no reply

 

They also did not transfer the guest money that I already host

 

Need your help what to do, because I cannot host any new guest, I'm not getting my money, and I'm lost a lot because of this problem

 

 

Quincy
Community Manager
Community Manager
London, United Kingdom

Hi @Artisans-KL0,

 

 

I'm afraid there's not much I can do since I'm not customer service. 

 

How have you tried to contact Airbnb? Have you received any correspondence at all? 

 

Please let me know. 

 

 

 

 

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