Paula Community Manager Port Moody, Canada How do you encourage guests to read your house rules? Hello everyone House rules are a key part of creati... Latest reply Hello everyone House rules are a key part of creating a great experience for guests and Hosts alike. Many Hosts in o... Latest reply
Pui-Yu0 Level 1 Inflexible and rude host Recently I have been staying in an Airbnb for a few days as ... Recently I have been staying in an Airbnb for a few days as I am working somewhere else. Before moving in, I have made an awa...
Bernice66 Level 1 hostess wants to higher price after confirmation and payment Has anyone experienced a host who wants to charge more for t... Latest reply Has anyone experienced a host who wants to charge more for the booking in than that which was confirmed and paid for? Perhaps... Latest reply
Lucio182 Level 1 Places appearing unavailable when user didn't reply on book ... Several times I've tried to book a place and when the host d... Latest reply Several times I've tried to book a place and when the host doesn't reply to the request after 24 hs, the request get expired ... Latest reply
Nika1707 Level 2 Dubai, United Arab Emirates Guest lying to get a refund Hello Airbnb community, I'm reaching out for advice on a dif... Latest reply Hello Airbnb community, I'm reaching out for advice on a difficult situation I'm facing with a recent long-term guest. Here’s... Latest reply
Jeremy193 Level 4 Afton, VA Can’t Trust the Trust & Safety Team Since our community is based on trust and transparency, the ... Latest reply Since our community is based on trust and transparency, the really needs to be a more fair and transparent way to deal with i... Latest reply