Can I cancel my Airbnb reservation and get a full refund since it is illegal in Hongkong?

Patrick-James0
Level 1
Valenzuela, Philippines

Can I cancel my Airbnb reservation and get a full refund since it is illegal in Hongkong?

Hi! So I just completed a reservation with a host from Hongkong and he told me that I should not tell anyone about Airbnb or that his place is rented. He also told me to just say that I am his business acquaintance because Airbnb is illegal in Hongkong. If that is the case, I'd rather just book on a legitimate place but the thing is, I was only able to know of this after my reservation is complete. In this case, is it elligible for a full refund even though the cancellation policy set by the host is "Strict" since my case involves something with the government?

2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

Presumably he told you this through Airbnb messaging so you have a record of the guest telling you this?

 

Call AIrbnb they will be will be to see what the host said and will cancel the booking for you.

Yes @Helen3 he told me this rule through Airbnb messaging so this will definitely be recorded in Airbnb's system. I'll send them an inquiry about this. Thanks!