Can't see guest's review

Ali8
Level 2
Glasgow, United Kingdom

Can't see guest's review

I have a potential guest who has requested to stay. Her profile says that she has one review, but I can't see it. Is there a reason the review might not be visible?

4 Replies 4
Momi0
Level 10
Honolulu, HI

hi @Ali8

It really does depend on what device you are using.

If you can log in to your computer via Google Chrome, that's the best way to see everything.

 

ever since Airbnb suggested that, I no longer use the APP on my iPhone except to do the basic stuff like writing back to guests who communicate with me on the message board.

 

Also, if that is still not working for you, just call Airbnb and they will be happy to email you that review. They have been so amazing to help me with these issues in the past.  Happy Hosting....

 

 

If you feel that me or another host have helped you, feel free to click on the "thumbs up" button at the end of any post. Thank you so much.

Aloha, Momi

Great way to contact Airbnb or via Twitter at AirbnbHelp / Facebook


Ali8
Level 2
Glasgow, United Kingdom

Thanks @Momi0 🙂

I'd checked on my computer and it's not showing on Firefox or Chrome and she also doesn't have verified ID. I'll get in touch with AirBnB. There's just something that doesn't quite sit well with me with her message.....

 

I've had lovely guests to far.

 

Ali

Hi ... did you find out how to view a guest's reviews?  I'm using Chrome and have the same issue.

Nikki103
Level 1
London, United Kingdom

Did anyone work this out as I would like to see the review of my guest but cant