Cancellation of boooking

[Chantal-And-Christian0]

The host is non responsive and even after contacting him via phone, he is not giving me feedback. He is known for cancelling bookings from his side, so I need to make sure that this does not happen for my booking.

I wanted to cancel the booking because he does not seemto care. BUT: 50% cancellation fees will apply. This is unacceptable. The booking is 2 months away. How do I get a full refund? 

[Helen3]

Hello @Chantal-And-Christian0 

What issue are you contacting your host about that they are failing to respond to? 

There is no cast iron guarantee with any holiday company that you book with that they won't cancel a booking.  But I can see why if the host has lots of cancellations you would be concerned.

I have to ask if you know this host is 'known for cancelling his bookings' why you booked with them?

You'll know as an experienced host yourself, that if you decide to cancel the booking it will be in line with the cancellation policy you booked under.

If the host is failing to respond to you (you should keep all correspondence on Airbnb, not call), then I would call Airbnb and ask for their help.