Contacting Airbnb to complaint about guest

Irina285
Level 2
Kraainem, Belgium

Contacting Airbnb to complaint about guest

Can anybody let me know how do I complain about a guest and how I can change the reviews that was left way too quickly?

THe guest has not left a review, so I should be able to edit mine according to airbnb info, but it is not possible. I have no option to change the review and have no possibility to contact anyone in airbnb for help.

 

1 Reply 1
Yadira22
Level 10
London, United Kingdom

Hello @Irina285 

hope you are well .

you can change your review with 48hours or submitting it and before they write one for you via the desktop website. You can not do this on the app. 

Thabskc,

yadira 🙂