@Linda1571 I am afraid Airbnb can help you with any permits, it is your responsibility to get all the legal documents you need in order to keep renting your place. I can't understand from your title what do you expect exactly from Airbnb. If you want to cancel existing reservation you can call them and explain and have them cancel penalty free. If you want to stop getting reservations you can snooze or de-list your propery.