Guest wishing to increase numbers before arrival

Timothy--Nigel-0
Level 1
Melbourne, Australia

Guest wishing to increase numbers before arrival

Hi. I'm a host and a future guest wants to increase numbers before their arrival next week. How do they do this via the Airbnb booking system.. Thanks Nige

3 Replies 3
Marzena4
Level 10
Kraków, Poland

If you mean increase the number of guests, Timothy (Nigel), they must request to change the reservation. They should have such a button in their panel.

// "The only person you can trust is yourself"
Helen3
Level 10
Bristol, United Kingdom

If you are happy for them to do this, tell them to go into their booking confirmation, hit the amend button and add the extra person. You get a request to accept. You accept.

 

Job done.

 

Have a look at the Airbnb Help Centre it answers this and lots of other FAQs

Simon237
Level 4
Brisbane City, Australia

I generally find it is easier for me (the host) to initiate the change, and then they confirm it. It seems a lot of guests don't know how to do it (most changes are for extra nights after check, or when they incorrectly list the number of guests).