I didn't get paid from airbnb

Tim200
Level 2
Carlsbad, CA

I didn't get paid from airbnb

I had a guest check in on the 1st of June for a 3 month rental.  I am now into day 4 of waiting to get paid.  Each day I call CS at AirBNB and get the same response.  Ive been lied to 2 times now.  Once by Ivory and once by Jason.  Anyone have a suggestion on why AirBNB is not paying?  Is there anything I can do?  Lawyer?

1 Reply 1
Helen3
Top Contributor
Bristol, United Kingdom

Have you received your payments to date previously without issue.

 

If so this sounds like a glitch. Four days is hardly the end of the world. Airbnb says it pays hosts within 48 hours of a guests arrival and it can take longer depending on your payment channel.

 

In what ways are their customer services lying to you?

 

You haven't said what has happened so hard to advise you.

 

Why would you want to involve a lawyer because a payment has been delayed by a day or two?