If I don’t leave a review for a guest, will their review still get posted on my profile?

Vicky353
Level 2
Pasadena, CA

If I don’t leave a review for a guest, will their review still get posted on my profile?

I recently had a really bad experience with a guest and want to be the bigger person and not leave a terrible review for them.

(I’m just glad they’re out of my place and the false claims they made to Airbnb were thoroughly investigated and found to be untrue.)

but was curious to know if they left me a review, would it appear on my profile? Because if so, then I definitely will be leaving a review.

2 Replies 2
Sarah977
Level 10
Sayulita, Mexico

@Vicky353  Yes, all reviews are published. If only one party writes a review, it will appear after 14 days, if both leave a review, they will both be published soon after they are both submitted. 

Please, please, leave honest reviews for your guests. It is not a matter of being the "bigger person". When you fail to warn other hosts of bad guest behavior, you lead other hosts to assume this will be a good guest, accept the booking and then get hit with the same nastiness you got hit with. Bad guests need to receive the bad reviews they have earned by their behavior, so eventually they will be banned from the platform, rather than passed around from one unsuspecting host to the next, who either fails to leave a review or leaves a fluffy, misleading one.

FYI while guests can read the review you leave for them after it's published, they can never see the star ratings you left for them, so if they deserve a 1* for whatever, dish it out.

It helps to think of reviews as neither "good" nor "bad". Think of them as honest. Keep in mind that you aren't reviewing them as a person, you are reviewing them as to their suitability as a guest.

Colleen253
Level 10
Alberta, Canada

@Vicky353  If the guest writes a review, it will be posted, yes. You should leave an honest review, to warn other hosts. As a host, you know how helpful reviews are. No need to write a novel, be scathing or mean. If the guest broke your rules, simply say "Unfortunately X didn't follow my house rules and I cannot recommend him as a guest". 

 https://www.airbnb.ca/help/article/13/how-do-reviews-work-for-stays