What hosts are saying

    Lokita0
    Help

    Can't set location

    I am trying to add the location of my house. Whenever I try to add the street and the town, they disappear after I save. My listing only shows the province (in Costa Rica). I don't know how to fix this. When I search for the town, I do find my listing, bu... Latest reply by Rie4
    Marj3
    Help

    Guest Offers Less

    How does a guest offer less than what is on my calendar for a booking? My rates are $100 for the days leading up to Christmas and $115 over the weekend. She is proposing to pay $90 per night. thanks. Latest reply by Andrea9
    Heather97
    Help

    Instant booking house rules broken.

    A guest has instant booked. Has a child 3.5 years. My house rules say not suitable for children under 12. Can I cancel without penalty? He also has not included this child in number of guests. Latest reply by Tanya30
    Karlen0
    Help

    Payout delay due to guest issue

    I had a major problem with the last guest I hosted. I ended up having to ask for some of the security deposit (which she refused to pay). I decided to let it go and not involve Airbnb but I still haven't received my payout from the guests stay in my check... Latest reply by Helen3
    Simon111
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    Cancelling reservation due to bad reviews.

    I made a reservation at the end of July for the 29th October. When i made the reservation the host had fairly good reviews, but as we approach the date of the reservation, i notice that his reviews have become aweful and i no longer want to stay there an... Latest reply by Ira4
    Dan99
    Help

    Guests Reviews

    Okay this is really simple, but where I can see what other host have said about my guests before I invite them to stay at my place? Related: Where can I read my own reviews? Dan in Boston Latest reply by Maxime34
    Jamie52
    Help

    I have instant booking, why and I still getting a request to pre-approve a booking?

    Hi, I have instant book on for my listing, I just received a message from someone asking to pre-approve/decline a booking. I thought all booking were instantly accepted. Is it because the booking is for a week so they gat a 15% discount. Thank you for an... Latest reply by David-and-Fiona0
    Tina105
    Help

    Can't find a booking request anywhere

    Hi All,I'm a new host (this would be my first booking) and last night a request passed before my eyes on my iphone. It was very late and I figured I would deal with it in the morning. Alas, now I can't find the message anywhere, not on my phone emails or ... Latest reply by Ash-and-Dasha0