Can't find a booking request anywhere

Tina105
Level 1
Boulder, CO

Can't find a booking request anywhere

Hi All,

I'm a new host (this would be my first booking) and last night a request passed before my eyes on my iphone. It was very late and I figured I would deal with it in the morning. Alas, now I can't find the message anywhere, not on my phone emails or texts, not on my computer emails or texts, not in the trash or junk, not on the Air B&B site under "Messages." Any idea what I can do?

Thanks for your help.

Tina

3 Replies 3
Annette33
Level 10
Prescott, AZ

Sign in, look at  your dashboard, if there is anything that needs attention, it would say it right there, also you would get reminders by Airbnb that something needs your attention and you need to answer. Who knows what it was, most likely not a booking request. You might also check into your listing via  your desktop or lap top, maybe you'll find something in your message folder then.

 

First image to show when you click dashboard:

Screen shot 2016-10-20 at 10.33.53 AM.png

 

PS : Oh what a great place you have!! Great photos also, but I still would like to see the main bedroom and the tub or shower in the bathroom. Considering especially how wonderful your place is, I would put tight house rules into place, start with the ones you just click on/off on the platform Airbnb offers for house rules, then add your own in addition.

Lilian20
Level 10
Argelès-sur-Mer, France

if it is not in the " inbox " section of your airbnb account, then you've dreamt it. 

 

(or you logged in airbnb with a "different" facebook id and that's why you couldn't see the "right" inbox)

Ash-and-Dasha0
Level 10
Redwood City, CA

Also make sure you are looking at your HOSTING profile, not Traveling.