Lost superhost despite promise

[Sandra126]

Just noticed I have lost superhost. When I cancelled back in March due to covid, I was promised it would not count by phone support. No penalty. I even got the superhost message last send out, but now it seems to have reverted  which is interesting. I hope the financial penalties don't kick in as well. I don't think present phone support will be a useful route to take, but it's certainly annoying.

[Sandra126]

Thanks @Quincy , for me, it's a matter of whether  I'll pay cancellation penalties or not as my initial covid cancellation shows up as a regular one. Guess I won't know until I have my first payout!