Help

Hi guys, I currently have guests staying in my listing who arrived earlier today. They called about an hour ago complaining that the place is "unlivable" and "unclean". This bothers me as we have had some very positive reviews in the past, and even though... Latest reply by William-and-Teja0

Somehow I have two accounts and a reservation I've made has been lodged against the dormant account. How can I change it so the booking shows against my active profile? Latest reply by Dave-and-Deb0

Is it possible for a guest to pay in two phases for his/her reservation, before his/her arrival?Thank you Latest reply by Shadley0

Hello Everyone - I made a rookie mistake today. I had an inquiry from a guest which I pre-approved for 10nights in July and was awaiting for them to book. During the 2 days, I received a direct request to book for 5 nights with dates that overlapped the ... Latest reply by Danny9

Latest reply by Danny9

Hi there, My guests departed yesterday and took a set of my house keys with them. They let me know that they had them and asked if I would like them posted back or left at the ferry terminal before they left the island. I asked them to leave them with one... Latest reply by Danny9

Latest reply by Danny9

Hi Everyone- I recently had someone move out of our apartment and they stole our cable boxes. As most of you know, these are about $300. How do I go about charging the guest? Who on airbnb would I reach out to. Any input would be amazing! Latest reply by Gerry-And-Rashid0

Hello! I am new to this and have been noticing (potential guests are asking) why the per night is $35 but the tally shows $42. Can anyone talk to me about this please? Thanks!!!

Hi Everyone- I recently had someone move out of our apartment and they stole our cable boxes. As most of you know, these are about $300. How do I go about charging the guest? Who on airbnb would I reach out to. Any input would be amazing!