Lots of hesitation and no bookings

Inna22
Level 10
Chicago, IL

Lots of hesitation and no bookings

I get a majority of my reservations through IB, no questions asked before booking. I have a pretty detailed description. Those who start asking questions are the type I probably do not want anyway. Lately I get a lot of window shopping.

So glad we found your place! Can we check in late? Our flight gets in really late. Yes, self check in with door code. Nothing after.

Your place seems perfect! Does the fireplace work? We are specifically looking for a place with a fireplace. Yes, it does. Northing after.

Your house is in perfect location! Just want to double check if a dog is allowed. Yes, dogs are welcome. Nothing after.

I pre approve all these people and follow up with me asking if they have any other questions. They do not.

So lots of questions already answered in the listing and no bookings. 

Is anyone else seeing the same pattern?

46 Replies 46
Lan1
Level 10
El Cerrito, CA

The most inquiry I received is “how far from your place to San Francisco?” Even I stated very clearly in my listing and with goggle map pictures... 

some people just don’t read or don’t know how to gather useful information, I still have to be patient and answer them. But never pre approve! I don’t think it will help booking...

周蘭
Grace329
Level 5
Johannesburg, South Africa

Most guests do no read listings, so it is better if they ask me questions before they book so that I clarify beforehand. I always pre-approve/decline an inquiry because its just clicking a button and am done

 

When I am travelling I also ask the host about availability. you will be amazed at the number of hosts who do not update their calendars especially if they are listed on different platforms.  At one time a host told me they forgot to delist their property