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The guest requested to stay late in the day of his stay, then cancelled within an hour. I offered a refund but not sure how this works since I have not yet been sent a payout. It seems Airbnb will send me a payout tomorrow but I do not know for sure tha... Latest reply by Tim-and-Holly0

Hi I had a request for a booking for 5 people the calender was closed I only let one room as a single of double I return The e-mail explaining this I then get another e-mail to delcine the booking which I had already done the only way i seem to be able t... Latest reply by Tim-and-Holly0

I've noticed on my calendar that my available dates are generally white. When I block dates they are shaded with a line through them. I have a question about two months in particular that appear different. The available days for July and August are shaded... Latest reply by Branka-and-Silvia0

Hello new hosts,I made this post ( https://community.airbnb.com/t5/Host-Voice/SAFETY-Was-the-street-name-and-very-accurate-map-listed-b) in a dif. Community Room and since is really imp. , I will also bring it to your attention here as well. To c... Latest reply by Jennifer178

Hi all, resently I had expirience when the gust left the house interrible state, runed the upholdtery and damaged the furniture. End up with massive clean up 4 cleaners for 8 hrs , I couldnt provide reciets for danmaged furniture as they need to be fixed ... Latest reply by Branka-and-Silvia0

Hi! I have my first guests as a new host, and I (well me and my guests actually) have a question about refunds. They may stay one night during their travels in my country stay overnight in another city. They mentioned this in their booking request and ask... Latest reply by Hanna28

Hi everyone, I recently cancelled a reservation and received an email that I was going to get a refund. Then I noticed the card my refund was going to be sent to (because I used it to pay for my reservation at the time) is no longer active! I had to rece... Latest reply by Gerry-And-Rashid0

Hi All, we would like to cancel all future reservations on ABB. There are a quite a few reasons why for safty reason why we'd would like to do so. 1. recently we have discovered that rats have infested the building and they are in the walls. We are starti... Latest reply by Melissa229

I've been renting my rooms out for quite a while. I tend to "work" with people who need to stay a little longer. I now have an issue that is proving difficult. A young man booked my room coming in on April 1, 2017. About a day after he arrived, I disc... Latest reply by R0

I have some one registered as "Joshua" make a instant booking, but arrived a "Mohamed" with a different picture, different name and well completely not matching the profile. I suppose the steriotypes make this a lot worse than it is, the man seems fright... Latest reply by R0