fake identity

[Julie131]

I've been renting my rooms out for quite a while.  I tend to "work" with people who need to stay a little longer. 

I now have an issue that is proving difficult.  A young man booked my room coming in on April 1, 2017.  About a day after he arrived, I discovered that he was using a fake name.  The name he used is "Mike Smith."  He told me he uses fake names but just to call him Serge.  I think he is from Russia. 

He has done nothing but complain about everything, refuses to tell me his name.  I sent him a change in reservation saying he could stay until the end of the month, but he refused it.  I contacted AirBNB and they have been useless.

I want him gone. 

Any advice?

[Branka-and-Silvia0]

@Julie131 my advice is to ask every new guest for a photo ID durign check in . Make a photo of it, or photocopy or just write down his name, passport or ID number, date of birth, citizenship etc...  In some countries, including ours this is something we have to do and would do even if it would not be our obligation. We want to know who has our keys.

If you want him out and he doesn't want to go you should contact Airbnb again , you will get another rep and maybe he or she will be more helpful. If it is instant book you can cancel up to 3x a year without being penalized, just say you are not comfortable with him.

[R0]

I would not allow anyone with false identity to share my house. If you have reasons not to call the police then politely refuse the accomodation.  Better to be safe than sorry.
If the person does not even have a passport how can you safegaurd yourself.
Hence I dont recommend instant booking option, ask questions to the person booking the accomodation only when you are satisfied you pre-approve his booking.  
Use your instincts to ensure person is safe or not, dont be greedy for income, safety is primary and most important. You can earn in future  if you are alive.
Airbnb provide no protection you need to protect yourself.
Never allow a person into your home if he cannot provide a photo identity.  You are entitled to reject the booking if it does not match the name on the booking. 

Anyone who cannot share his true name, identity is not to be trusted. He could be a spy , terrorist, he could put you into trouble so better you call the police rather than risk him in your home.  I think if he is so concerned to hide his identity he will run away moment you call the police. Be safe go out of the house into public are where he cannot harm you when you call the police or take help from neighbours so you are not alone.
Cancel the booking money can be earned even if you are fined but your safety cannot be compromised.