Today I have talked 3 times.. at my cost .. to Airbnb about a guest that was late. I was told each time they would contact her and tell her she has broken my policy and her reservation was cancelled. THIS GUEST continues to harass me through Airbnb and WhatsApp and is being very aggressive. I have spent over $50 in calls to Airbnb from the country I am in. NOW I finally get through to support AGAIN after a 17 minute hold and they hung up on me ??
What the hell is going on with this company ?? terrible service and support.. I am a superhost.. and NO HELP