Dog owners are interesting people ... I own dogs and love my dogs. They are a part of my team at my house ... help protect the home from external threats like deer and cougar in my neighborhood ... and they are my good friends. But my dogs have rules ... they can't wander the house and can't go into my bedroom areas ... and they can't visit my lake cabin that I rent on AirBnB.
Most dog owners cheat because they think their dogs are "special" and "well behaved". And they try to sneak dogs into the properties they rent on AirBnB which is often against the rules set of "No Pets". And of course ... many dogs owners think nothing of sleeping with their dog in the bed and in the linens you are renting them. When dog owners cheat ... what can you do ?
You can eject dog owners who cheat and you have every legal right to. In a hotel, if a guest breaks the rules, the inn keeper can forcibly eject a guest if a correct process is followed. I explain upfront in my listing that I will eject any guest and the guest's entire party if they break the No Pets rule. You can see some detail of the law here at this link:
https://hotels.uslegal.com/removal-of-guests/
Is this "bad for business" ... NO ... and the reason it is not bad for business is because most guests expect that a "No Pets" policy means they are staying and renting an abode where dogs and pets have not been. Having a strong policy that you enforce says to these guests who prefer the "No Pets" policy that what they are buying is indeed a "No Pets" abode. A hotel that advertises "Pet Friendly" might as well run sign that says "A dog slept in the bed you will rent from us the previous night." Now that would be truthful and that would definitely be bad for business. As well ... pets add costs for cleaning and pull down the quality of the lodging you are selling.
I'm looking to AirBnB for a more assertive policy to backup the renters that have guests who violate the "No Pets" rule. Financial penalties should be levied against the rule breakers. So far ... AirBnB has been very wishy washy regarding the issue which does not show much respect for our properties and the hard work we invest in them to keep them clean and bright.
And one last point regarding Emotional Support Animals ... these are not "Service Animals" as defined by the ADA. There is no legal obligation to support such animals that I am aware of. A doctor's letter or "official card" does not turn an Emotional Support Animal into an ADA Service Animal.
This is not intended as legal advice ... but only pointing out the information I am aware of by searching online.