My profile says that I live in Chinchinaada, India. I live in San Anselmo, California! I am not sure how long this issue has been going on but at least since Nov 26, 2019 when I contacted Airbnb. The issue is still not resolved and here is the response from Airbnb.
Hello Catherine, this is Mark from Airbnb. I found out that there is ongoing issue with this concern. I'll go ahead and file a report about it and please keep on checking your account from time to time until you see the changes on it. Thank you.
Is anyone else having this issue.