Help

Hello, I'm a new host and expecting my first guest on Saturday. I am a bit apprehensive as I've never had a stranger staying in my home before. My question is: I'm trying to add a payout method. I first fill in my address details, I either click on paypal... Latest reply by Shelley29

I try to setup diffent Payout Routing Rules and the system save but nothing happen, I now try from 3 diffent brower and same resultat, how can I get this work ?

I got a canncellation review and penalty where i did not request a canncellation?? How could this happen? Not only I lost income for that reservation, im also out of pocket for the penalty. I can't seem to find a place to talk or write to someone in Airbn... Latest reply by Helen3

I have a few questions if someone has the time. 1. should I empty my fridge?2. shoudl I empty all the draws in my dressers?3. should I greet the guests? do all guests like to be greeted?4. If i tell guest that there is no access to parts of the house, sho... Latest reply by Zandra0

Hi all I am brand new to Airbnb and just listed my house for the week of the Super Bowl as we live 25 miles from the stadium in Houston. I am confused because some homes similar to mine are asking for $2000 to $3000 a night and other homes that are even n... Latest reply by CarlandDiane0

My girlfriend told me about Airbnb after I moved to Idaho Falls in June and I didn't actually sign up until July. I just noticed that on my profile Airbnb has put up that I am a member since March but didn't know about them until June. How do I get them ... Latest reply by Annette33

I just had my first guest checkout from a two night stay. I was under the impression that payment was deposited into your account as soon as the booking started. I still have not received any payment into my account. I checked to see if the $.01 trial dep... Latest reply by Karen-and-Will0

Hi, I started to make a claim for a guest who make many damages in my house. When i finish the resolution center form i forgot to choose "add another item" and i choose "finish". Now i want to add some more damages that they did but I can't. Now the resol... Latest reply by Robin84

Hi all, I still cannot find my listing unless I log in as a host. Why is that? My profile says I am listed though. Can you please help? Thank you Latest reply by Anna349

Hi guys, i had 3 guests stay at my apartment on saturday night and they trashed it and broke a number of items and rules (too many people / no parties). I raised a resolution center case but can't find any record of it (no email from airbnb / nothing in t... Latest reply by Bobbi4